As well as reading these Terms &amp; Conditions, please also read the <a href="" target="_blank" rel="noopener">Privacy &amp; Security Policy</a> and <a href="" target="_blank" rel="noopener">Shipping &amp; Refund Policy</a>.

Unless otherwise agreed by and most of our products purchased by consumers from and may be returned within thirty (30) days of purchase, subject to the following conditions:

<strong>Returns will not be accepted for any of the following reasons</strong>
• Packaging is missing incomplete or defaced
• Missing or damaged accessories
• Product is not in acceptable condition for resale (scratched, damaged etc) (this does not include items that are found to be faulty)
• A rebate has been redeemed on the product
• Special order products are non-returnable
• No returns will be accepted without a return authorisation number

All and items are backed by and warranties. All GroundGrabba Pro items come with a lifetime replacement guarantee against workmanship, breakage or wearing out. This does not extend to any wearing out or scratching of protective surfaces such as galvanising or paintwork etc.

<strong>Other Terms &amp; Conditions</strong>
Shipping costs may be refunded only if the return is a result of a shipping error or the item in question is defective or within your 30 day money back guarantee period.
Product Return Procedure
• Email us via our get in touch page
• Provide your order, cheque or receipt number and request a product returns number PRN
• Using your PRN, ship the product including all parts, packaging, accessories, warranty cards and manuals to the address we provide you with your PRN.
• If product meets all return requirements a refund will be credited to the account used during the purchase process

Still Need Help?
Get In Touch

Featured News & Media

View Social Stream
The perfect wind-resistant alternative to rebar, traditional tent pegs, and stakes